Privacy policy

1. Data controller

The controller of your personal data is Морфей 93 ЕООД (UIC 207783693), with registered office in гр. Червен бряг, ул. Яне Сандански 15б, operator of the "Аптека Здравец" pharmacy.

2. What data we collect

When you use the online shop we may collect:

• First and last name;
• Delivery address;
• Phone number and email address;
• Your order details;
• Technical data (IP address, browser type) via cookies.

We do not collect or store data about your health, unless you volunteer it when contacting us.

3. Purposes of processing

• Processing and delivering your orders;
• Communicating with you about orders and enquiries;
• Issuing sales documents;
• Complying with legal obligations;
• Improving how the site works.

4. Legal basis

We process your data on the basis of contract performance (your order), legal obligation, and your consent where applicable.

5. Data sharing

We share data only as necessary to fulfil your order, with:

• Courier companies - for delivering parcels;
• Payment providers - for processing card payments;
• Technical service providers (hosting, platform) under strict confidentiality.

We do not sell or rent your personal data to third parties for marketing purposes.

6. Retention period

We keep your data for as long as needed to fulfil your order and to comply with legal requirements (e.g. accounting and tax retention periods).

7. Your rights

Under the GDPR you have the right to:

• Access your personal data;
• Rectify inaccurate data;
• Erasure ("right to be forgotten");
• Restriction of processing;
• Data portability;
• Object to processing;
• Lodge a complaint with the Bulgarian Commission for Personal Data Protection.

8. Cookies

The site uses cookies for its proper functioning (for example keeping your cart) and for traffic analysis. You can manage cookies in your browser settings.

9. Changes to this policy

We reserve the right to update this policy. The current version is always available on this page.